Getting in touch with MyParcel.
Questions about our platform, a shipment or the options for your online store? You'll get to speak to someone who helps you out, six days a week.
Are you a consumer with a question about your order? Then please contact the online store you ordered from.
Questions? Call or chat, on Saturdays too.
023 – 303 0315
Mon-Thu from 08:00 to 18:30
Fri from 08:00 to 17:00
Sat from 09:00 to 17:00
Chat
Mon-Thu from 08:00 to 18:30
Fri from 08:00 to 17:00
Sat from 09:00 to 17:00
Your answer might already be there.
The most common questions about the platform, your shipments and your invoices are in our FAQ. You'll often have an answer within a minute, without waiting for a reply.
What can we help you with?
Choose a subject and your message goes to the right colleague. Already a customer? Create a case in your account, so we have your details right away.
