E-fulfilment: leave your storage, orders, shipping and returns to us.

At some point your online store grows faster than your warehouse. You rent extra space, you bring someone in for the busy weeks, and your own week fills up with packing instead of running a business. With e-fulfilment you hand over your storage, stock, order processing, shipping and returns to us. You deliver your products, we do the rest.

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One all-in rate.

A single rate covering the whole process, from order processing to shipping.

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Real-time insight.

Follow your stock, your orders and your shipments in the MyParcel platform.

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Live within 48 hours.

Your e-fulfilment process is set up and matched to your range.

How it works

You supply the products, we take care of the rest!

Step 1

Product management.

You import your product data from your sales channels and manage everything in one place in the platform.

Step 2

Storage.

Your stock sits in our fulfilment warehouse. On arrival we record the dimensions and weight of your products, so we know how they need to be shipped.

Step 3

Stock management.

The platform shows your current stock levels at any moment.

Step 4

Order processing.

As soon as your customer orders, we pick and pack it and get it ready to ship.

Step 5

Shipping.

We ship with PostNL, DHL, DPD and UPS, and combine carriers per product or delivery address. Internationally too, just as you're used to from the platform.

Step 6

Returns.

We check returns for completeness and resaleability. Anything immediately resaleable goes straight back into stock. The rest is sent back to you periodically.

You keep sight of everything.

Handing it over doesn't mean losing visibility. In the platform you see your stock levels and the status of your orders, shipments and returns. Want to look further than the daily status? MyAnalytics shows you what your shipments cost and where your process runs into trouble.

What else you can arrange.

  • Want a leaflet or flyer included with the order? That's possible. We agree on a marketing insert like that in advance, including the additional cost.

  • During peaks like Black Friday or December you don't have to arrange extra space or extra people. We handle the volumes that come in.

Is e-fulfilment a fit for you?

✔ From 1,000 orders a year. That's a guideline. If you're below it, get in touch and we'll look at what's possible.

✔ Your products need an EAN code, so we can scan them and keep your stock accurate. You apply for one at GS1 Nederland.

✔ There are things we can't handle. Perishables, fragile items, flammable products and articles over € 500 are outside what we do. Not sure about your range? Request a quote and you'll know after one conversation.

Getting started with fulfilment.

  • Live within 48 hours. Your process is ready and matched to your range.

  • One all-in rate. Storage, order processing, shipping and returns in a single rate.

  • Real-time insight. You follow your stock, orders and shipments in the platform.

Frequently asked questions.

From 1,000 orders a year. That's a guideline. If you expect fewer, get in touch to discuss what's possible.

Your e-fulfilment process is ready within 48 hours, matched to your range and your sales channels.

Yes. To scan a product, it needs an EAN code. You apply for one at GS1 Nederland, where you pay a one-off registration fee and an annual contribution, depending on the number of barcodes and your revenue category.

On arrival at the warehouse we check the dimensions and weight, so you don't receive a surcharge afterwards for oversized shipments. If several products are ordered at once, we send them in multiple parcels where necessary. Logistics surcharges such as dm³ or fuel may still apply.

That depends on the return reason and the product type. Anything easy to check and resaleable goes straight back into stock. Products that need extra handling we collect and send back to you periodically. We agree on that process with you in advance.

Yes. Just as with MyParcel's regular shipping options, you choose a carrier per product or delivery address, and we ship abroad as well.

Then we set it aside and look at the options. We always do that in consultation with you.