MyParcel or Sendcloud: where are the differences?
Two shipping platforms for the European market, with partly overlapping offerings. The biggest difference is in what comes as standard with your account and what requires a subscription. Below you'll find it side by side, feature by feature.
What's free with us, and what it costs at Sendcloud
MyParcel
- Unlimited integrations
Free
- Delivery options at checkout
Free
- Branded retourportaal
Free
- Phone support
Free
- Branded returns portal
MyContracts from € 10 p/m
- Analysing shipping data
Free with MyAnalytics (extended reporting from € 5 p/m)
Sendcloud
- Unlimited integrations
Premium from € 175 p/m
- Delivery options at checkout
Pro from € 639 p/m
- Branded returns portal
Growth from € 87,- p.m.
- Phone support
Growth from € 87,- p.m.
- Uploading your own shipping contracts
Lite from € 28,- p.m.
- Analysing shipping data
Premium from € 175 p/m
* Sendcloud rates and features as stated on sendcloud.nl, checked in September 2026.
Switching happens step by step.
You don't have to switch all at once. Start with one channel or one carrier and build from there while your current process carries on.
Register for free, or request a quote first
An account manager gets in touch and looks at your current setup with you.
Together we connect your online store and set up your account.
You send your first shipments, with support keeping an eye out if you get stuck.
What that means in practice.
The checkout comes as standard with your account.
Delivery options at checkout improve the chance that there's an option your customer likes, and with it the chance of a successful delivery. With us that's in every account, and it works in almost all 30+ integrations.
You can call, on Saturdays too.
Available six days a week by phone, chat, WhatsApp, Messenger and email. No menu options and no extra charge for calling. During a peak or an outage, that's the difference between waiting for a reply and getting on with it.
Your brand stays visible without paying extra.
The Track & Trace page, promotional banners and a branded returns portal come as standard with your account. Those are the moments when your customer comes looking for you.
We deal with the carrier.
Damaged, delayed or lost: if you ship on a MyParcel contract or on your own PostNL contract, we file the claim and keep you posted. If you ship via MyContracts, you handle shipment-related matters with your carrier yourself.
Advice on your surcharges, not just insight.
MyAnalytics shows not only which surcharges you've paid, but also which ones you can do something about and how. An address correction surcharge you avoid with better address validation, a volume surcharge with smaller packaging.
Curious what the difference is for your online store?
Our account managers are happy to put your current setup next to MyParcel: your shipments, your destinations and what you're currently paying each month in subscription, features and manual work. After that you'll know where you stand.
Frequently asked questions.
A basic account is free and comes without a subscription. You pay only for what you send. If you want sharper shipping rates and extra features, you choose a MyParcel Package. Cancellable monthly.
Yes. Connecting your PostNL contract is free. Contracts with DHL, UPS, DPD, GLS or Trunkrs you connect via MyContracts from € 10 a month, along with your bol.com orders.
We support 30+ platforms and marketplaces. If yours isn't listed, you import via CSV, use the Chrome extension, or build an integration via our API.
That depends on your setup. You can switch in phases while your current process carries on, so you never have to stand still.
If you ship on a MyParcel contract or on your own PostNL contract, we file the claim with the carrier. If you ship via MyContracts, that goes through your own carrier.
